Privacy & Policy

Last Updated: July 2026

Welcome to Prezumart. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us. By using our website, you agree to the practices described in this policy.

1. Who We Are

Prezumart is an online baby products store serving customers across Bangladesh. We are committed to protecting your personal information while providing a safe and convenient shopping experience.

2. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

Order Information

  • Products purchased

  • Order history

  • Delivery information

  • Payment method (excluding full payment card details)

Technical Information

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

Cookies

We use cookies to improve website functionality, remember your preferences, and enhance your shopping experience.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify transactions

  • Communicate order updates

  • Respond to customer inquiries

  • Improve our products and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

  • Send promotional emails or offers (only if you choose to receive them)

4. Payment Information

Prezumart does not store your complete debit or credit card information.

Payments are processed through secure and trusted third-party payment providers that use industry-standard security measures.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

  • Delivery partners for shipping orders

  • Payment service providers

  • Website hosting and technical service providers

  • Government authorities when legally required

All third-party service providers are expected to protect your information appropriately.

6. Data Security

We take appropriate technical and organizational measures to safeguard your personal information, including:

  • Secure website encryption (SSL)

  • Restricted access to customer information

  • Regular security updates

  • Secure payment processing

While we strive to protect your information, no online system can guarantee absolute security.

7. Cookies Policy

Our website uses cookies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

8. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send:

  • New product announcements

  • Special offers

  • Discounts

  • Parenting tips

  • Promotional campaigns

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal obligations)

  • Update your account information

  • Opt out of marketing communications

To exercise these rights, please contact our customer support.

10. Children’s Privacy

Our website is intended for parents, guardians, and adults purchasing baby products. We do not knowingly collect personal information directly from children under the age of 13.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our policies

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website features.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Prezumart

Email: info@prezumart.com
Customer Support: +8801888-305555
Website: https://prezumart.com

We are committed to protecting your privacy and providing a secure, trustworthy shopping experience for every family.