Last Updated: July 2026
Welcome to Prezumart. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Prezumart
Prezumart is an online store based in Bangladesh that offers a wide range of baby products, including baby care essentials, feeding accessories, toys, health products, and other parenting necessities.
2. Acceptance of Terms
By accessing our website, creating an account, or placing an order, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- The information you provide is accurate and complete.
- You agree to comply with these Terms and Conditions.
3. Products and Availability
We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:
- Product colors may vary slightly due to screen settings.
- Product availability may change without notice.
- We reserve the right to discontinue any product at any time.
4. Pricing
All prices displayed on Prezumart are in Bangladeshi Taka (BDT).
We reserve the right to:
- Change product prices without prior notice.
- Correct pricing errors.
- Cancel orders placed with incorrect pricing due to technical or human error.
5. Orders
After placing an order:
- You will receive an order confirmation.
- Orders are subject to verification and acceptance.
- Prezumart reserves the right to cancel or refuse any order if fraudulent activity or incorrect information is suspected.
6. Payment
We accept secure payment methods available on our website, including:
- Cash on Delivery (where available)
- Mobile Financial Services
- Debit Cards
- Credit Cards
- Other secure payment gateways supported by our payment partners
Orders will only be processed after successful payment verification where applicable.
7. Shipping and Delivery
We deliver products across Bangladesh.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Unexpected circumstances beyond our control
Estimated delivery times are provided for convenience and are not guaranteed.
8. Order Cancellation
Customers may request order cancellation before the order has been shipped.
Once an order has been dispatched, cancellation may no longer be possible.
Prezumart also reserves the right to cancel orders due to:
- Stock unavailability
- Pricing errors
- Payment issues
- Fraud prevention
- Incomplete customer information
9. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Products may be eligible for return if they are:
- Damaged during delivery
- Defective
- Incorrectly delivered
For hygiene and safety reasons, certain baby care products may not be eligible for return once opened or used, unless required by applicable consumer protection laws.
10. User Accounts
If you create an account with Prezumart, you are responsible for:
- Maintaining the confidentiality of your password
- Keeping your account information updated
- All activities that occur under your account
Notify us immediately if you suspect unauthorized access to your account.
11. Customer Responsibilities
By using our website, you agree:
- Not to misuse the website.
- Not to provide false information.
- Not to interfere with website security.
- Not to attempt unauthorized access to our systems.
- Not to use the website for unlawful activities.
12. Intellectual Property
All content on the Prezumart website, including:
- Logos
- Images
- Product descriptions
- Graphics
- Website design
- Text
- Icons
is the property of Prezumart or its respective content owners and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify any content without prior written permission.
13. Product Information
We make every effort to provide accurate product information.
However, manufacturers may occasionally update product packaging, ingredients, or specifications. Customers are encouraged to read product labels and instructions before use.
14. Limitation of Liability
To the maximum extent permitted by law, Prezumart shall not be liable for:
- Indirect or consequential damages
- Business interruption
- Loss of profits
- Delays caused by third-party courier services
- Events beyond our reasonable control, including natural disasters or government actions
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Third-Party Services
Our website may contain links to third-party websites or services.
Prezumart is not responsible for the content, privacy practices, or policies of those third-party websites.
17. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time.
Any changes will become effective immediately upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.
18. Governing Law
These Terms and Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Bangladesh.
19. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Prezumart
Website: https://prezumart.com
Email: info@prezumart.com
Customer Support: +8801888-305555
Thank you for choosing Prezumart. We appreciate your trust and are committed to providing a safe, reliable, and enjoyable online shopping experience for you and your family.